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Thanks for purchasing our products at www.balfourhamilton.com operated by Balfour Hamilton LP. Due to the nature of our business and clothing products we sell, items that expire sooner than 2 weeks from the date of the purchase are not eligible for a refund. For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must be unworn and in its original condition. If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date. If anything is unclear or you have more questions feel free to email us at info@balfourhamilton.com.